News and Events Title

News and Events GraphicCheck out the latest news regarding rIStech's remote Interactive Support (IS) technology, or find out more about recent or upcoming events. Browse through the "What's New" section to learn about rIStech's latest acquisitions, significant new developments, or new product upgrades and introductions.

NEWS
November 2000
       Machines Online
       American Machinist Article

Direct Dial or Internet? For most shops, direct-dial connections may be the best way to remotely monitor machines, because many machine-shop owners still resist the idea of dedicated phones at their machine tools. Cincinnati Machine, which privately labels their service as Interactive Techsupport, and Landis Gardner Precision Grinding Systems decided that rIStech's direct dial Interactive Support provided the best tools for remote support of their machines.


October 2000
       rIStech expands IS for remote support of automated machinery
       Control Engineering® Online article

rIStech has significantly broadened the capabilities of its Interactive Support (IS) technology to meet virtually any application for remote support of automated industrial equipment employing open architecture PC-based controls, as well as many closed architecture controls.


February 2000
       Management Team Buys Out Sierra Concepts' rIStech Subsidiary    Link to Adobe Acrobat Download Site
       rIStech Press Release

The management team that pioneered Interactive Support Technology for Sierra Concept Corp. announced today its buyout of Sierra Concepts' rIStech subsidiary.


May 1999
        Long Distance CNC Service
       Modern Machine Shop article at MMS Online

One area where the PC-based control is going to affect every CNC user's future is in serviceability. With Interactive Support it becomes possible for troubleshooting diagnostics as well as software upgrades to be executed remotely.


February 1999
        Remote Possibilites: Machine Dianostics at a Distance
       Manufacturing Engineering Article

Remote monitoring and supervisory control via PLC or CNC has been around for some time. Remote diagnostics and support using PCs is a more recent occurrence. One of the most interesting developments is a remote support tool offered by the Tree Machine Tool Company, Inc. called Interactive Support (IS).


EVENTS     Top
rIStech currently has no events scheduled at this time. Please check back soon for future events.

WHAT'S NEW?     Top
December 12, 2002
Now Patented: Interactive Support by rIStech